Automotive quality Systems handbook manual

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Automotive quality Systems handbook manual – PDF DOWNLOAD

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Automotive quality Systems handbook manual – PDF DOWNLOAD

• In December 19981 was fortunate to be invited to participate in the development of the ISO/TS 16949 certification scheme and later to represent the UK Society of Motor Manufacturers and Traders (SMMT) on the IATF Training Council, set up to design the auditor qualification program. I would therefore like to acknowledge Bob Lawrie and Robert Coles of the SMMT for providing the opportunities in which I was able to learn about the IATF and Bons 16949.
• I acknowledge members of the IATF Training Council, including Robert Frank of the VDA, who assisted with interpretations, Markus Stang of the VDA, who provided VDA 6.1 and other documents, Antonio Ciando of ANF1A, who provided AVSQ ’94, Jacques Letheicq of Euro-Symbiose, who provided EAQF ’94, and Al Peterson and Jodi Shorma of Plexus Training, who with the other members of the Training Council seat-ed an environment rich in ideas, knowledge, and experience.
• Extracts from BS EN ISO 9001:1994 are reproduced with permission of BSI under license PD\1999 0881. Complete copies of the standard can be obtained by post from BSI Customer Services, 389 Chiswick High Road, London W4 4AL.
• Extracts from ISO/TS 16949 and the Rules for Achieving IATF Recognition are pro-duced with permission of the IATE Complete copies of these documents can be obtained from SMMT, Forbes House, Halkin Street, London SW1X 7DS.
• I am also indebted to Manfred Martelock of VDA and Robin Lock of SMMT for their cri-tique and help during the final stages.

TABLE OF CONTENTS:

Automotive quality Systems handbook manual – PDF DOWNLOAD

Contents....................................................................  5
Preface..................................................................... 11
Acknowledgements............................................................ 13
Part 1. Understanding ISO/TS 16949.......................................... 15
	Chapter 1. The Origins.................................................. 17
	Chapter 2. Basic Concepts............................................... 33
	Chapter 3. The differences.............................................. 59
	Chapter 4. Implementing ISO/TS 16949.................................... 75
	Chapter 5. Third party assessment....................................... 79
	Chapter 6. Self assessment.............................................. 93
Part 2. Satisfying ISO/TS 16949 requirements................................ 99
	Chapter 1. Management responsibility....................................101
	Chapter 2. Quality system...............................................171
	Chapter 3. Contract review..............................................235
	Chapter 4. Design control...............................................249
	Chapter 5. Document and data control....................................295
	Chapter 6. Purchasing...................................................321
	Chapter 7. Customer supplied product....................................347
	Chapter 8. Product identification and traceability......................353
	Chapter 9. Process control..............................................359
	Chapter 10. Inspection and testing......................................389
	Chapter 11. Inspection, measuring, and test equipment...................411
	Chapter 12. Inspection and test status..................................441
	Chapter 13. Controls of nonconforming product...........................447
	Chapter 14. Corrective and preventive action............................463
	Chapter 15. Handling, storage, packaging, preservation, and delivery....487
	Chapter 16. Control of quality records..................................505
	Chapter 17. Internal quality audits.....................................521
	Chapter 18. Training....................................................539
	Chapter 19. Servicing...................................................551
	Chapter 20. Statistical techniques......................................561
Appendix A - Glossary of terms..............................................567
Appendix B - Acronyms.......................................................581
Appendix C - Bibliography...................................................582
Appendix D - Relationship of clauses........................................584
Index.......................................................................585

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