Sony PCG-SR27 SR27K NOTEBOOK COMPUTER SERVICE MANUAL – PDF DOWNLOAD

Description

Sony PCG-SR27 SR27K NOTEBOOK COMPUTER SERVICE MANUAL – PDF DOWNLOAD

Information in this document is subject to change without notice.

Sony and VAIO me trademarks of Sony. Intel logo and Intel Inside operating and the service instructions. logo are registered trademarks of Intel Corporation. Pentium MM}! is a trademark of Intel Corporation. Microsoft, MS-DOS, Windows,

All other trademarks are trademarks or registered trademarks of their respective owners.

CAUTION:

Danger of explosion if battery is incorrectly replaced. the Windows 95 andWindows 9810go are trademarks of Microsoft Replace only with the same or equitalent type recommended by Corporation. the manufacturer. Discard used batteries according to the manufacturer‘s instructions.

CAUTION:

The battery pack used in this device may present a fire used in this document to refer to the entitles claiming the marks ad or chemical btmr hazard if mistreated Do not disassemble, heat names or their produces. Sony Corporation disclaims any proprietary above 100°C 012’?) or incinerate. interest in trademarks and trade names other than its own. Dispose of used battery promptly. Keep away from children.

CAUTION:

Changing the back up battery. ‘ Overcharging, short circuiting, reverse charging, multilation or incineration of the cells must be avoided to prevent one ormore of the following occtnratces; release of tor-tic materials, release of hydrogen anchor oxygen gas, rise in surface temperature. – If a cell has leaked or vented, it should be replaced immediately while avoiding to touch it without any protection

Service and Inspection Precautions|

1. Obey precautionary markings and instructions Labels and stamps on the cabinet, chassis, and components identify areas requiring special precautions. Be sure to observe these precautions, as well as all precautions listed in the operating manual and other associated documents.

2. Use designated parts only The sets components possess important safety characteristics, such as noncombustibility and the ability to tolerate large voltages. Be sure that replacement parts possess the same safety characteristics as the originals. Also remember that the A made which appears in circuit diagrams and parts lists, denotes components that have particularly important safety functions; be extra sure to use only the designated components.

3. Always follow the original design when mounting parts and routing wires The original layout includes various safety features, such as inclusion of insulating materials (tubes and tape) and the mounting of parts above the printer board. In addition internal Wiring has been routed and clamped so as to keep it away fiom hot or high-voltage parts. When mounting parts or routing wires, therefore, be sure to duplicate the original layout.

4. Inspect after completing service After servicing, inspect to make sure that all screws, components, and wiring have been returned to their original condition Also check the area around the repair location to ensure that repair work has caused no damage, and confirm safety.

5. When replacing chip components… Never reuse components. Also remember that the negative side of tantalum capacitors is easily |damaged by heat.

6. When handling flexible print boards… – The temperature of the soldaing—iron tip should be about 270C. – Do not apply the tip more than three times to the same pattern. – Handle patterns with care; never apply force.

Sony PCG-SR27 SR27K NOTEBOOK COMPUTER SERVICE MANUAL – PDF DOWNLOAD

Cover…………………………………………………………………………………………………………… 1
TABLE OF CONTENTS………………………………………………………………………………………………… 3
CHAPTER 1. REMOVAL……………………………………………………………………………………………….. 4
1-1. Flowchart……………………………………………………………………………………………….. 4
1-2. Main Electrical Parts Location Diagram……………………………………………………………………… 4
1-3. Removal…………………………………………………………………………………………………. 5
1. Keyboard Unit, Parm Assy………………………………………………………………………………… 5
2. Touch pad, Speaker (R), SWX-61 Board……………………………………………………………………… 5
3. HDD…………………………………………………………………………………………………… 6
4. Speaker (L) , IFX-125 Board……………………………………………………………………………… 6
5. Frame Assy, DC Fan, Cooling……………………………………………………………………………… 7
6. Main Board Assy………………………………………………………………………………………… 7
7. MBX-44 Board, IFX-124 Board, DDC-3 Board, V/L Rechargeable Battery…………………………………………… 8
8. CNX-107 Board………………………………………………………………………………………….. 8
9. Display Assy…………………………………………………………………………………………… 9
10. LCD Section – Made by TS………………………………………………………………………………..10
1. Housing (Bezel) Assy…………………………………………………………………………………10
2. Microphone, LCD Assy, Inverter Unit, ANL-24 Board……………………………………………………….10
CHAPTER 2. SELF DIAGNOSTICS………………………………………………………………………………………..11
CHAPTER 3. BLOCK DIAGRAM…………………………………………………………………………………………..12
PCG-SR Series Block Diagram…………………………………………………………………………………….12
CHAPTER 4. FRAME HARNESS DIAGRAM……………………………………………………………………………………13
CHAPTER 5. EXPLODED VIEWS AND PARTS LIST…………………………………………………………………………….14
5-1. Main Section……………………………………………………………………………………………..15
5-2.LCD Section – Made by TS –………………………………………………………………………………….17
465570611.pdf……………………………………………………………………………………………………. 0
VAIO® Notebook Quick Start……………………………………………………………………………………..18
PCG-SR27/PCG-SR27K…………………………………………………………………………………………18
Contents……………………………………………………………………………………………………..19
1 Welcome 5……………………………………………………………………………………………….19
2 Setting Up Your VAIO® Notebook 11………………………………………………………………………….19
3 Power Saving Modes 23…………………………………………………………………………………….19
4 About the Software on Your Notebook 27……………………………………………………………………..19
5 Getting Help 39………………………………………………………………………………………….19
6 Troubleshooting 51……………………………………………………………………………………….20
7 Index 63………………………………………………………………………………………………..20
Welcome……………………………………………………………………………………………….21
Features………………………………………………………………………………………………….21
Exceptional performance…………………………………………………………………………………21
Portability……………………………………………………………………………………………21
Sony audio and video quality…………………………………………………………………………….21
Microsoft® Windows® operating system……………………………………………………………………..21
Communications…………………………………………………………………………………………21
Optical drive (CD-ROM)………………………………………………………………………………….21
Unpacking Your Notebook…………………………………………………………………………………….22
Hardware:……………………………………………………………………………………………..22
Documents……………………………………………………………………………………………..22
VAIO® Notebook Quick Start…………………………………………………………………………..22
The Microsoft® Windows® Millennium Edition Getting Started document or Microsoft® Windows 2000 Pr……………22
Legal/Safety Information…………………………………………………………………………….22
Specifications……………………………………………………………………………………..22
Software CDs…………………………………………………………………………………………..22
Microsoft® Word 2002………………………………………………………………………………..22
Recovery CDs…………………………………………………………………………………………..23
Application Recovery CD(s)…………………………………………………………………………..23
Driver Recovery CD(s)……………………………………………………………………………….23
System Recovery CD(s)……………………………………………………………………………….23
Other…………………………………………………………………………………………………23
Notes on Use………………………………………………………………………………………………23
Ergonomic Guidelines……………………………………………………………………………………23
Position of your notebook……………………………………………………………………………23
Furniture and posture……………………………………………………………………………….23
Viewing angle of the notebook’s display……………………………………………………………….23
Lighting…………………………………………………………………………………………..24
Placement of an external display……………………………………………………………………..24
Recommended Position………………………………………………………………………………..24
Setting Up Your Notebook………………………………………………………………………………..24
Handling Your Notebook………………………………………………………………………………25
Cleaning Your Notebook………………………………………………………………………………26
Handling the LCD Screen……………………………………………………………………………..26
On Moisture Condensation…………………………………………………………………………….26
Setting Up Your VAIO® Notebook……………………………………………………………………27
Locating Controls and Connectors…………………………………………………………………………….27
Front…………………………………………………………………………………………………27
Back………………………………………………………………………………………………….28
Left………………………………………………………………………………………………….28
Right…………………………………………………………………………………………………29
Bottom………………………………………………………………………………………………..30
Connecting a Power Source…………………………………………………………………………………..30
Using the AC Adapter……………………………………………………………………………………30
1 Plug the cable attached to the AC adapter into the DCIn port on the notebook……………………………30
2 Plug one end of the power cord into the AC adapter………………………………………………..30
3 Plug the other end of the power cord into an AC outlet…………………………………………….30
Connecting AC Adapter……………………………………………………………………………30
Using Battery Power…………………………………………………………………………………….31
To Insert the Battery Pack…………………………………………………………………………..31
1 Move the lock lever on the bottom of the notebook to the UNLOCK position………………………………..31
Lock Lever……………………………………………………………………………………..31
2 Align the grooves and tabs on the battery with the tabs and notches on the back of the notebook…….31
Inserting Battery Pack…………………………………………………………………………..31
3 Slide the lock lever into the LOCK position to secure the battery on the notebook…………………31
To Charge the Battery Pack……………………………………………………………………….32
1 Connect the AC adapter to the notebook………………………………………………………………32
2 Insert the battery pack………………………………………………………………………..32
Battery Indicator Light………………………………………………………………………….32
To Remove the Battery Pack……………………………………………………………………….33
1 Turn off the notebook and close the cover……………………………………………………………33
2 Slide the lock lever to the UNLOCK position………………………………………………………33
3 Slide the release lever to the UNLOCK position and slide the battery away from the notebook……………33
Removing Battery Pack……………………………………………………………………………33
Notes on Power…………………………………………………………………………………………33
The AC Adapter……………………………………………………………………………………..33
Hardware Temperature………………………………………………………………………………..34
The Battery Pack……………………………………………………………………………………34
Starting Your Notebook……………………………………………………………………………………..36
1 Slide the LCD lock lever in the direction of the arrow, and lift the cover………………………………….36
Opening Notebook……………………………………………………………………………………36
2 Slide the power switch to the right until the green power indicator turns on…………………………36
Power Switch……………………………………………………………………………………….36
3 If necessary, adjust the brightness controls for the LCD display. To decrease the brightness, p………..36
Registering Your Notebook…………………………………………………………………………………..37
Sony Customer Support…………………………………………………………………………………..37
Limited Warranty……………………………………………………………………………………….37
1 Make sure your notebook is connected to a phone line……………………………………………………..37
2 Click the registration icon on the VAIO desktop………………………………………………………37
3 Enter the information requested on the first online registration form…………………………………..37
4 Click the Next button to advance to the next form…………………………………………………….37
5 Complete the remaining forms by clicking the Next button each time you complete a form……………………37
6 The notebook automatically transfers your registration information using your built-in modem an……………37
Shutting Down Your Notebook…………………………………………………………………………………38
1 Click the Start button on the Windows® taskbar…………………………………………………………..38
2 Click Shut Down at the bottom of the Start menu to display the Shut Down Windows dialog box……………….38
3 From the drop-down list, select Shut Down……………………………………………………………38
4 Click OK…………………………………………………………………………………………38
5 Wait for your notebook to turn off automatically. Your notebook is off when the power indicator……………38
6 Turn off any peripherals connected to your notebook…………………………………………………..38
If you are unable to shut down your notebook:………………………………………………………….38
1 Close or end all operations:…………………………………………………………………………..38
2 Press the Ctrl+Alt+Delete keys simultaneously, to restart your notebook…………………………………38
Power Saving Modes………………………………………………………………………………….39
Normal Mode……………………………………………………………………………………………39
Standby Mode…………………………………………………………………………………………..39
To activate Standby mode…………………………………………………………………………….39
To return to normal mode…………………………………………………………………………….39
Hibernate Mode…………………………………………………………………………………………40
To activate Hibernate mode…………………………………………………………………………..40
To return to normal mode…………………………………………………………………………….40
Notes on Using Power Management………………………………………………………………………….41
About the Software on Your Notebook…………………………………………………………………..43
Overview………………………………………………………………………………………………….43
Adobe Acrobat Reader®…………………………………………………………………………………..43
Adobe Systems, Inc………………………………………………………………………………….43
America Online®………………………………………………………………………………………..43
America Online, Inc…………………………………………………………………………………43
Adobe® Photoshop® Elements (Windows Me only)………………………………………………………………43
Adobe Systems, Inc………………………………………………………………………………….43
ArcSoft® PhotoPrinter™ 2000 Pro (Windows Me only)………………………………………………………….44
ArcSoft, Inc……………………………………………………………………………………….44
CompuServe® 2000……………………………………………………………………………………….44
CompuServe Interactive Services, Inc………………………………………………………………….44
DVgate™……………………………………………………………………………………………….44
Sony Electronics Inc………………………………………………………………………………..44
1 Click Start in the Windows® taskbar and select Run………………………………………………..44
2 Click Browse and, from your C: drive, select Program Files>Sony>Dvgate>Premiere Plug-in>5.1……………44
3 Select “Setup.exe” and click Open. Then click OK to install the plug-in……………………………..44
1 Click Start in the Windows® taskbar and select Run………………………………………………..44
2 Click Browse and, from your C: drive, select Program Files>Sony>Dvgate>Premiere Plug-in>6.0……………44
3 Select “Setup.exe” and click Open. Then click OK to install the plug-in……………………………..44
Media Bar™ DVD Player…………………………………………………………………………………..45
Sony Electronics Inc………………………………………………………………………………..45
Microsoft® Internet Explorer…………………………………………………………………………….45
Microsoft Corporation……………………………………………………………………………….45
Microsoft® Word 2002……………………………………………………………………………………45
Microsoft Corporation……………………………………………………………………………….45
MovieShaker™…………………………………………………………………………………………..45
Sony Electronics Inc………………………………………………………………………………..45
Netscape Communicator®………………………………………………………………………………….45
Netscape Corporation………………………………………………………………………………..45
Norton AntiVirus™………………………………………………………………………………………45
Symantec Corporation………………………………………………………………………………..45
OpenMG™ Jukebox………………………………………………………………………………………..46
Sony Electronics Inc………………………………………………………………………………..46
PictureGear™…………………………………………………………………………………………..46
Sony Electronics Inc………………………………………………………………………………..46
Quicken® 2001………………………………………………………………………………………….46
Intuit, Inc………………………………………………………………………………………..46
RealJukebox 2 Basic…………………………………………………………………………………….46
RealNetworks, Inc…………………………………………………………………………………..46
Smart Capture………………………………………………………………………………………….46
Sony Electronics Inc………………………………………………………………………………..46
Smart Connect (Windows 2000 only)………………………………………………………………………..47
Sony Electronics Inc………………………………………………………………………………..47
VAIO Action Setup………………………………………………………………………………………47
Sony Electronics Inc………………………………………………………………………………..47
VAIO Support Agent……………………………………………………………………………………..47
Sony Electronics Inc………………………………………………………………………………..47
VisualFlow™……………………………………………………………………………………………47
Sony Electronics Inc………………………………………………………………………………..47
Application, Driver, and System Recovery CDs………………………………………………………………….48
Application Recovery CD(s)………………………………………………………………………………48
Sony Electronics Inc………………………………………………………………………………..48
Driver Recovery CD(s)…………………………………………………………………………………..48
Sony Electronics Inc………………………………………………………………………………..48
System Recovery CD(s)…………………………………………………………………………………..48
Sony Electronics Inc………………………………………………………………………………..48
Using Your Recovery CDs…………………………………………………………………………………48
Using the Application Recovery CD(s)………………………………………………………………….48
To use the Application Recovery CD(s)…………………………………………………………………49
1 Turn on your notebook. If your notebook is already on, close all applications……………………………49
2 When the Windows desktop appears, insert the Sony Application Recovery CD in the optical drive…………49
3 When the Application Recovery menu appears, select the icon for the application you want to res………..49
Using the Driver Recovery CD(s)………………………………………………………………………….49
To Use the Driver Recovery CD(s)……………………………………………………………………..49
1 Turn on your notebook. If your notebook is already on, close all applications……………………………49
2 When the Windows desktop appears, insert the Driver Recovery CD in the optical drive. Use My Co………..49
To repair software applications using VAIO Support Agent…………………………………………….49
Using the System Recovery CD(s)………………………………………………………………………….50
To use the System Recovery CD(s)……………………………………………………………………..50
1 Insert the Sony System Recovery CD in the optical drive……………………………………………….50
2 Shut down your notebook as described in “Shutting Down Your Notebook” ………………………………50
3 Wait four seconds then turn on your notebook……………………………………………………..50
4 Click OK to signify you have read and accept the Microsoft End-User License Agreement…………………50
5 When the System Recovery menu appears, follow the on-screen instructions to complete the recove………..50
If your notebook does not start from the Recovery CD………………………………………………..51
1 Press the power button and hold it for more than four seconds to turn off the notebook……………………51
2 Turn on the notebook. When the Sony logo is displayed, press the F2 key. The BIOS setup menu sc………..51
3 Press the arrow keys to select the Exit menu……………………………………………………..51
4 Press the arrow keys to select “Get Default Values” then press the Enter key. The message “Load………..51
5 Check that “Yes” is selected, then press the Enter key…………………………………………….51
6 Press the arrow keys to select “Exit” (Save Changes) and then press the Enter key. The message ………..51
7 Check that “Yes” is selected, then press the Enter key. The notebook restarts from the Recovery………..51
Recovering Microsoft® Word 2002………………………………………………………………………….51
Software Support Information………………………………………………………………………………..52
Acrobat® Reader, Adobe Photoshop Elements, (Adobe Systems, Inc.)…………………………………………….52
America Online® (America Online, Inc.)……………………………………………………………………52
CompuServe® 2000 (CompuServe Interactive Services, Inc.)……………………………………………………52
Netscape Communicator® (Netscape Communications Corp.)……………………………………………………..52
Norton AntiVirus (Symantec Corporation)…………………………………………………………………..52
PhotoPrinter™ 2000 Pro (ArcSoft, Inc.)……………………………………………………………………53
Quicken® 2001 Basic(Intuit Inc.)…………………………………………………………………………53
Real Jukebox (Real Networks)…………………………………………………………………………….53
Windows® 2000 Operating System, Windows® Millennium Edition Operating System, Internet Explorer, ……………….53
Sony Service Center…………………………………………………………………………………….53
Getting Help……………………………………………………………………………………….55
VAIO Support Agent…………………………………………………………………………………………56
VAIO Support Agent main window…………………………………………………………………………..56
Using the Quick Fix Wizard………………………………………………………………………………56
1 From the VAIO Support Agent main window, click the Quick Fix Wizard button. The Welcome window ……………57
2 Click Next. The “Quick Fix Wizard: Begin VAIO Support Agent Diagnostics” dialog box appears……………57
3 Select the “Diagnose and fix my software” option………………………………………………….57
4 Select the software you wish to repair from the drop-down list……………………………………..57
5 Next, select a date/time from the drop-down list that corresponds to the last time when the sof………..57
6 Click Next to continue. Follow the instructions on the screen………………………………………57
Quick Fix Wizard: Begin VAIO Support Agent Diagnostics dialog box…………………………………….57
Using Common Solutions………………………………………………………………………………….58
1 Click the Common Solutions button. The Common Solutions dialog box appears………………………………58
2 Double-click on the desired category to expand and view available SupportActions……………………..58
Common Solutions dialog box (1st level)……………………………………………………………58
3 Click the resize arrows next to the SupportAction categories to expand or collapse the categories…..58
Common Solutions dialog box (2nd level)……………………………………………………………59
4 Select the appropriate SupportAction from the list…………………………………………….59
5 Click Run or double-click the desired SupportAction. The available SupportActions are shown in …….59
Using Support Central…………………………………………………………………………………..60
1 Connect to the Internet……………………………………………………………………………60
2 From the VAIO Support Agent main window, click Support Central. The Support Central Welcome pag………..60
Support Central: Welcome page…………………………………………………………………….60
3 Click Enter Portal to begin using Support Central. First-time users will be asked to register w…….60
Support Central: Registration page………………………………………………………………..61
Support Central: Current Issues page………………………………………………………………62
Support Central: Support Wizard page………………………………………………………………62
About Automatic Updates…………………………………………………………………………………63
Agent Status Update…………………………………………………………………………………63
Update Notification…………………………………………………………………………………64
VAIO Support Agent Properties………………………………………………………………………..65
1 In the VAIO Support Agent main screen, select Tools, then select Properties. The VAIO Support A……………65
2 Select one of three options to customize the automatic update feature……………………………….65
3 Click OK……………………………………………………………………………………..65
Troubleshooting…………………………………………………………………………………67
Troubleshooting Your Notebook……………………………………………………………………………67
My notebook does not start…………………………………………………………………………..67
My notebook starts, but my system doesn’t start properly………………………………………………..68
1 Press F2. The BIOS Setup menu appears……………………………………………………………68
2 Set the date (month/day/year). Press Enter……………………………………………………….68
3 Press to select System Time, then set the time (hour: minute: second). Press Enter……………………68
4 Press to select Exit, then press to select Get Default Values. The message “Load default config………..68
5 Select Yes and press Enter……………………………………………………………………..68
6 Select Exit (Save Changes), and then press Enter. The message “Save Configuration changes and e………..68
7 Select Yes, then press Enter. The notebook restarts……………………………………………….68
My notebook starts, but the message “Operating system not found” appears and Windows does not start………….68
1 Turn off the notebook, and then remove the diskette……………………………………………….68
2 Restart the notebook and confirm that Windows starts properly………………………………………68
1 Remove any diskette from the floppy disk drive……………………………………………………68
2 Turn off the notebook………………………………………………………………………….68
3 Remove any peripheral devices connected to the notebook……………………………………………68
4 Turn on the notebook…………………………………………………………………………..68
5 Press the F2 key when the Sony logo appears. The BIOS setup menu screen appears………………………68
6 Press the directional arrow keys to select the Exit menu…………………………………………..68
7 Press the arrow keys to select “Get Default Values” and then press Enter. The message “Load def………..69
8 Select Yes, then press Enter……………………………………………………………………69
9 Use the directional arrow keys to select “Exit” (Save Changes), and then press Enter. The messa………..69
10 Select Yes, then press Enter. The notebook restarts………………………………………………69
My notebook stops responding or does not shut down……………………………………………………..69
My notebook does not enter the power saving mode I selected. (Windows Me only)…………………………….70
1 Click Start, point to Program, point to Accessories, point to System Tools, then click System I……………70
2 Click System Configuration Utility under the Tools menu……………………………………………70
3 Click the Advanced button on the General tab, and confirm the following information:………………….70
4 Click OK and restart your notebook………………………………………………………………70
My system enters System Idle mode when System Suspend mode has been selected…………………………..70
The Power Management setting is not responding……………………………………………………..70
1 Close all open applications………………………………………………………………………..70
2 Push and hold the power button for four seconds or longer to shut down the notebook…………………..70
The sound of my notebook’s fan is too loud…………………………………………………………71
Troubleshooting the LCD Screen…………………………………………………………………………..71
My LCD screen is blank………………………………………………………………………………71
My LCD screen continues to show the previous screen. (Windows Me only)……………………………………71
The image on my connected external display is not centered or sized properly………………………………71
I want to change the video resolution of my display…………………………………………………….71
1 Click Start, point to Settings, point to Control Panel, and then click the Display icon. The Di……………71
2 Click on the Settings tab………………………………………………………………………71
3 Move the Screen Area slider to change your video resolution………………………………………..71
Troubleshooting the Mouse and Touchpad……………………………………………………………………72
My mouse does not work………………………………………………………………………………72
My touchpad does not work properly……………………………………………………………………72
1 Click Start > Programs > Sony Notebook Setup……………………………………………………..72
2 Select the Touchpad tab………………………………………………………………………..72
3 Click Use touchpad and click OK…………………………………………………………………72
1 Click Start, point to Control Panel, then double-click on the Mouse icon. The Mouse Properties ………..72
2 Change the button assignments in the Mouse Properties dialog box. (One of the buttons is assign………..72
The pointer does not move while using the touchpad or mouse……………………………………………..72
Troubleshooting Drives, PC Cards, and Peripheral Devices……………………………………………………73
My (optional) floppy disk drive can not write to a floppy disk…………………………………………..73
My (optional) floppy disk drive icon doesn’t appear even though it is connected……………………………73
My CD-ROM drive is not playing my CD properly………………………………………………………….73
My optical drive tray does not open…………………………………………………………………..74
I cannot use digital video (DV) devices. The message “DV equipment seems to be disconnected or tu……………74
1 Turn off your notebook and all connected devices………………………………………………….74
2 Disconnect the devices that are not in use……………………………………………………….74
3 Ensure that all other devises are properly connected………………………………………………74
4 Restart your notebook………………………………………………………………………….74
The i.LINK-compatible devices connected to my notebook do notwork……………………………………….74
My PC card does not work…………………………………………………………………………….75
Troubleshooting Software………………………………………………………………………………..75
My software program stops responding or crashes………………………………………………………..75
When I click an application icon, the message “You must insert the application CD into your optic……………75
I can not use the DVgate software…………………………………………………………………….75
My voice-related software does not work properly……………………………………………………….75
1 Click Start, point to Settings, then point to Control Panel………………………………………..75
2 Click Yamaha DS-XG…………………………………………………………………………….75
3 Click the Echo tab and remove the checkmark. Click OK……………………………………………..75
Troubleshooting the Modem……………………………………………………………………………….76
My modem does not work………………………………………………………………………………76
My modem connection is slow………………………………………………………………………….76
Troubleshooting Audio…………………………………………………………………………………..77
My speakers have no sound……………………………………………………………………………77
1 Click Start, point to Settings, point to Control panel, then double-click System. The System Pr………..77
2 Click the Device Manager tab……………………………………………………………………77
3 Set the sound device to enable………………………………………………………………….77
1 Verify that the speakers are properly connected and the volume is turned up………………………….77
2 If the speakers have a mute button, make sure the button is off…………………………………….77
3 If the speakers are powered by batteries, verify that the batteries are inserted properly and t………..77
My microphone does not work………………………………………………………………………….77
Troubleshooting the Printer……………………………………………………………………………..78
I cannot print……………………………………………………………………………………..78
1 Right-click My Computer icon on the desktop and select Properties…………………………………..78
2 Click the Device Manager tab……………………………………………………………………78
3 Select Refresh, then click OK. The printer should function properly…………………………………78
1 Click My Computer icon on the desktop, then click on the Control Panel folder………………………..78
2 Click on the Printers folder……………………………………………………………………78
3 Right-click on the icon of the printer that is malfunctioning, then select Properties to access………..78
4 Click OK to close the Properties window. The printer should function properly………………………..78
Index………………………………………………………………………………………….79

PLEASE NOTE:

• This is not a physical manual but a digital manual – meaning no physical copy will be couriered to you. The manual can be yours in the next 2 mins as once you make the payment, you will be directed to the download page IMMEDIATELY.
• This is the same manual used by the dealers inorder to diagnose your vehicle of its faults.
• Require some other service manual or have any queries: please WRITE to us at [email protected]

S.M