Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer’s “global” product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. 2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
TravelMate 6493 Series Laptop Service Guide Manual – PDF DOWNLOAD
System Specifications.................................... 11
Features............................................. 11
System Block Diagram................................. 14
Your Acer Notebook tour.............................. 15
Front View....................................... 15
Closed Front View................................ 16
Left View........................................ 17
Right View....................................... 17
Rear View........................................ 18
Bottom View...................................... 18
Indicators....................................... 20
Easy-Launch Buttons.............................. 20
Touchpad Basics (with fingerprint reader)........ 21
Using the Keyboard................................... 22
Lock Keys and embedded numeric keypad............ 22
Windows Keys..................................... 23
Hot Keys......................................... 24
Special Key...................................... 25
Using the System Utilities........................... 26
Acer GridVista (dual-display compatible)......... 26
Hardware Specifications and Configurations........... 28
System Utilities......................................... 39
BIOS Setup Utility................................... 39
Navigating the BIOS Utility...................... 39
Information...................................... 40
Main............................................. 41
Advanced......................................... 42
Intel............................................ 44
Security......................................... 46
Boot............................................. 49
Exit............................................. 50
BIOS Flash Utility................................... 51
Remove HDD/BIOS Utility.............................. 53
Machine Disassembly and Replacement...................... 57
Disassembly Requirements............................. 57
General Information.................................. 58
Pre-disassembly Instructions..................... 58
Disassembly Process.............................. 58
External Module Disassembly Process.................. 59
External Modules Disassembly Flowchart........... 59
Removing the Battery Pack........................ 60
Removing the SD dummy card....................... 61
Removing the NewCard Dummy card.................. 62
Removing the Lower Covers........................ 63
Removing the DIMM Modules........................ 65
Removing the 3G Module........................... 66
Removing the Hard Disk Drive Module.............. 67
Removing the Optical Drive Module................ 69
Main Unit Disassembly Process........................ 72
Main Unit Disassembly Flowchart.................. 72
Removing the Switch Cover........................ 74
Removing the Keyboard............................ 75
Removing the eKey Board.......................... 77
Removing the Power Board......................... 79
Removing the WLAN Module......................... 81
Removing the 3G Antenna.......................... 82
Removing the WLAN Antenna and MIC Cable.......... 83
Removing the LCD Module.......................... 85
Removing the Upper Cover......................... 87
Removing the Card Reader Module.................. 90
Removing the Finger Print Reader................. 91
Removing the TouchPad Bracket.................... 93
Removing the Speaker Modules..................... 95
Removing the Bluetooth Module.................... 96
Removing the Modem Module........................ 97
Removing the Mainboard........................... 99
Removing the USB Board...........................101
Removing the Thermal Module......................102
Removing the CPU Fan.............................103
Removing the CPU.................................104
LCD Module Disassembly Process.......................105
LCD Module Disassembly Flowchart.................105
Removing the LCD Bezel...........................106
Removing the Camera Module.......................107
Removing the Inverter Board......................108
Removing the LCD Panel...........................109
Removing the LCD Brackets and FPC Cable..........110
Removing the Antennas............................111
Removing the MIC Module..........................115
LCD Module Reassembly Procedure......................116
Replacing the LCD Panel..........................116
Replacing the LCD Bezel..........................122
Main Module Reassembly Procedure.....................123
Replacing the CPU................................123
Replacing the CPU Fan............................123
Replacing the Thermal Module.....................124
Replacing the USB Board..........................124
Replacing the Mainboard..........................125
Replacing the Modem Module.......................126
Replacing the Bluetooth Board....................127
Replacing the Speaker Modules....................127
Replacing the TouchPad Bracket...................129
Replacing the Finger Print Reader................130
Replacing the Card Reader Module.................130
Replacing the Upper Cover........................131
Replacing the LCD Module.........................133
Replacing the WLAN Module........................134
Replacing the WLAN Antenna and MIC Cables........135
Replacing the 3G Antenna Cable...................136
Replacing the Power Board........................136
Replacing the eKey Board.........................137
Replacing the Keyboard...........................138
Replacing the Switch Cover.......................139
Replacing the ODD Module.........................140
Replacing the Hard Disk Drive Module.............141
Replacing the 3G Module..........................141
Replacing the DIMM Modules.......................142
Replacing the Lower Covers.......................143
Replacing the NewCard and SD Card Dummy Trays....144
Replacing the Battery Pack.......................144
Troubleshooting..........................................145
Common Problems......................................145
Power On Issue...................................146
No Display Issue.................................147
Random Loss of BIOS Settings.....................148
LCD Failure......................................149
Built-In Keyboard Failure........................149
Touchpad Failure.................................150
Internal Speaker Failure.........................150
Internal Microphone Failure......................152
HDD Not Operating Correctly......................153
ODD Failure......................................154
USB Failure (Rightside)..........................157
Modem Function Failure...........................157
Wireless Function Failure........................158
3G Module Failure................................159
EasyTouch Button Failure.........................159
Fingerprint Reader Failure.......................160
Thermal Unit Failure.............................160
External Mouse Failure...........................161
Other Failures...................................161
Intermittent Problems................................162
Undetermined Problems................................162
POST Codes Tables....................................163
Port 80 POST Codes...............................163
POST Keys and Messages...........................165
Jumper and Connector Locations...........................167
Top View.............................................167
Bottom View..........................................168
Clearing Password Check and BIOS Recovery............169
Clearing Password Check..........................169
BIOS Recovery by Crisis Disk.....................170
FRU (Field Replaceable Unit) List........................171
TravelMate 6493 Exploded Diagrams....................172
Upper Case.......................................172
Lower Case.......................................173
LCD Module.......................................174
TravelMate 6493 FRU List.............................175
Model Definition and Configuration.......................188
TravelMate 6493 Series...............................188
Test Compatible Components...............................221
Microsoft® Windows® Vista Environment Test...........222
Online Support Information...............................225
Index....................................................227
PLEASE NOTE:
This is the SAME manual used by the dealers to troubleshoot any faults in your vehicle. This can be yours in 2 minutes after the payment is made.
Contact us at [email protected] should you have any queries before your purchase or that you need any other service / repair / parts operators manual.
s.m
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